How to Activate Zain SIM Card in Saudi Arabia
To activate a Zain SIM card, you must complete identity verification and use one of Zain’s approved activation methods. Activation applies to prepaid, postpaid, and data SIMs.
1. How Do You Activate a Zain SIM for the First Time?
You must verify your identity using Nafath (Absher) or a valid Iqama ID. The steps:
- Insert the Zain SIM into your phone
- Turn on mobile data or connect to Wi-Fi
- You’ll be redirected to the Zain activation portal
- Select authentication via Nafath
- Approve the request in the Nafath app
- SIM activates after successful ID match
2. Can You Activate a Zain SIM via the Zain App?
Yes. After inserting the SIM:
- Download the Zain KSA app
- Open the app and tap “Activate New SIM”
- Complete eKYC with Nafath or enter ID manually
- Receive confirmation once verified
Note: Only Saudi nationals, residents with valid iqama, and visitors with passport details can activate.
3. How to Activate a Zain Visitor SIM or Tourist SIM?
Tourists must show their passport and visa copy. You can activate a Zain visitor SIM via:
- Zain airport counters
- Zain stores or resellers
- Online via zain.com.sa
Once the SIM is inserted, follow the same Nafath or passport ID verification steps.
4. How to Activate a Replacement or eSIM?
For eSIM or replacement SIMs:
- Log into the Zain App
- Go to “eSIM Activation”
- Scan the provided QR code
- Confirm with Nafath authentication
- eSIM activates instantly
5. What Documents Are Required to Activate a Zain SIM?
To activate any Zain SIM, you must provide:
| User Type | Required ID |
|---|---|
| Saudi Citizen | National ID (Absher) |
| Resident Expat | Valid Iqama |
| Tourist/Visitor | Passport + Visa copy |
| Business User | Commercial Registration + ID |
6. How Long Does Zain SIM Activation Take?
- ✅ Standard activation: 1–5 minutes
- ✅ Visitor SIM: up to 30 minutes
- ✅ Delayed activation: Contact Zain Care at 959
7. How to Confirm SIM Activation?
To check if your Zain SIM is active:
- Call any number
- Try browsing the internet
- Or dial *144# to view your Zain number
- You’ll receive a welcome SMS if activation succeeded
